ISO-30415 Diversity & Inclusion Service Management - Paperbackby James Felton Keith (Author) Become an expert assessor with the Diversity Equity Inclusion & Belonging (D&I) Service Management (DISM) framework. D&I is so much more than human resources, or diversity quotas, or employee resource groups. It's a standard part of every organization's process change management workflow. It's risk management. It's internal regulation and enforcement. Train by referencing the mind of the experts who contributed to the